Last Updated: July 2026

At City Box, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or purchasing our products.

1. Information We Collect

When you use our website, we may collect the following information:

  • Full Name
  • Email Address
  • Phone Number
  • Billing & Shipping Address
  • Payment Information (processed securely through third-party payment providers)
  • Order History
  • IP Address and Browser Information
  • Cookies and Website Usage Data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Send promotional offers (only if you subscribe)

3. Payment Security

City Box does not store your debit or credit card details. All online payments are processed securely through trusted payment gateways.

4. Cookies

Our website uses cookies to:

  • Improve website performance
  • Remember your shopping cart
  • Enhance your browsing experience
  • Analyze website traffic

You can disable cookies through your browser settings at any time.

5. Information Sharing

We respect your privacy.

Your personal information is never sold, rented, or traded to third parties.

We may share your information only with:

  • Courier companies for order delivery
  • Payment service providers
  • Government authorities when required by law

6. Data Protection

We use appropriate security measures to protect your personal information against unauthorized access, misuse, or disclosure.

7. Your Rights

You have the right to:

  • Access your personal information
  • Request corrections
  • Request deletion of your data (subject to legal obligations)
  • Unsubscribe from marketing emails at any time

8. Third-Party Services

Our website may use trusted third-party services such as payment gateways, analytics tools, and shipping partners. These services have their own privacy policies.

9. Children's Privacy

City Box does not knowingly collect personal information from children under the age of 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

City Box
Email: cityboxofficial@gmail.com
Phone: +92 312 6974100